Privacy policy

This Privacy Policy provides information about how we collect and use personal data during the use of our website.

Personal data means any information relating to an identified or identifiable natural person. In particular, this includes information that enables us to identify you, such as your name, telephone number, address or e-mail address. Statistical data that we collect when you visit our website that cannot be associated with your person, does not fall under the term of personal data.

1. Contact Person and Controller

Contact person and the controller of the processing of your personal data when you visit this website in accordance with the basic Swiss & data protection regulation (GDPR) is

AISAmusic gmbh
Simon Füllemann
Frauenfelderstrass 19
8570 Weinfelden

TAX ID: CHE-456.417.041

If you have any questions regarding data protection in connection with the use of our website, you can also contact our data protection officer at any time. They can be reached at the above-mentioned postal address and at the e-mail address above.

2. Data Processing on our Website

2.1 Visit our Website and Access Data

Every time you use our website, we collect access data that your browser automatically transmits to enable you to visit the website. The access data includes, for example, the IP address of the requesting device, the date and time of the request and the address of the website accessed and the requesting website. The processing of this access data is necessary to enable you to visit the website and to ensure the long-term functionality and security of our systems. The access data is temporarily stored in internal log files in order to produce statistical data on the use of our website, to further develop our website with regard to the usage habits of our visitors (e.g. if the proportion of mobile devices with which the pages are called up increases) and to generally maintain our website administratively. The information stored in the log files does not allow any direct conclusion to your person, in particular we only store the IP addresses in abridged, anonymous form.

2.2. Contact

You have several possibilities to contact us. This includes, for example, contact forms, by telephone, e-mail or mail. In this context, we process the contact and other data you provide us exclusively for the purpose of communicating with you.

2.3. Paypal

Payments via PayPal are processed via the payment service PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, available at

2.4. Cookies and Comparable Technologies for Analysis Purposes

To improve our website, we use cookies and similar technologies (e.g. web beacons) for statistical recording and analysis of general usage behavior based on access data. We also use analysis services to evaluate the use of our various marketing channels. A cookie is a small text file that is stored by the browser on your device. Cookies are not used to run programs or download viruses onto your computer.

In the following list of technologies used by us, you will also find information on the possibilities of objecting to our analysis measures by means of a so-called opt-out cookie. Please note that after deleting all cookies in your browser or the later use of another browser and/or profile, an opt-out cookie must be set again.

2.4.1. Google Analytics

Our website may use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies and similar technologies to analyze and improve our website based on your user behavior.

The data arising in this context can be transferred by Google to a server in the USA for evaluation and stored there. In the event that personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield:

However, your IP address will be shortened before the usage statistics are evaluated, so that no conclusions can be drawn about your identity. For this purpose, Google Analytics on our website has been extended by the code "anonymizeIP" to ensure anonymous collection of IP addresses.

Google will process the information obtained by the cookies in order to evaluate your use of the website, to compile reports on the website activities for the website operators and to provide further services associated with the use of the website and the Internet.

You can configure your browser to reject cookies, or you can prevent the collection of data generated by cookies and relating to your use of this website (including your IP address) and the processing of this data by Google by downloading and installing the provided by Google:

As an alternative to the browser add-on or if you access our website from a mobile device, please use this opt-out link. This will prevent Google Analytics from collecting data on this website in the future (the opt-out only works in the browser you are using and only for this domain). If you delete your cookies in this browser, you must click this link again.

Please refer to Google's privacy policy for more information:

2.4.2 Links to Social Media Channels

(a) Twitter Plugin

This website may use social plugins as offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”).

When you visit websites that offer such plugins, data may automatically be transferred to Twitter’s server. We have no influence on the nature and the scope on the data collected and transferred to Twitter. In case you are logged in on our Twitter account, Twitter may connect your visit with your Twitter account.

For more information on Twitter's privacy policy, please go to

(b) Facebook Plugins

This website may use social plugins as offered by der Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook“). 

When you visit websites that offer such plugins, data may automatically be transferred to Facebook’s server. We have no influence on the nature and the scope on the data collected and transferred to Facebook. In case you are logged in on our Facebook account, Facebook may connect your visit with your Facebook account.

For more information on Facebook's privacy policy, please go to

Facebook pixel: With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use the Facebook pixel in order to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offering or who exhibit certain characteristics (e.g. interest in certain topics or products that can be seen from the websites visited) that we transmit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook Ads correspond to the potential interest of the users and are not annoying. The Facebook Pixel also enables us to track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called "conversion measurement").

Data types processed: Usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses), location data (data indicating the location of an end user's terminal device), social data (data subject to social secrecy (§ 35 SGB I) and processed by, for example, social insurance carriers, social assistance carriers or pension authorities).
Persons concerned: Users (e.g. website visitors, users of online services), interested parties, customers, employees (e.g. employees, applicants, former employees), communication partners.
Purposes of processing: Tracking (e.g. interest/behavioural profiling, use of cookies), remarketing, visitor action evaluation, interest-based and behaviour-based marketing, profiling (creation of user profiles), conversion measurement (measurement of the effectiveness of marketing measures), reach measurement (e.g. access statistics, recognition of returning visitors), cross-device tracking (cross-device processing of user data for marketing purposes), target group formation (determination of target groups relevant for marketing purposes or other output of content), click tracking.
Security measures: IP-Masking (pseudonymization of the IP address).
Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 sentence 1 lit. f. DSGVO).
Possibility of objection (Opt-Out): We refer to the data protection information of the respective providers and the possibilities of objection stated for the providers (so-called \"Opt-Out\"). If no explicit opt-out option has been specified, it is possible to switch off cookies in the settings of your browser. However, this can restrict the functions of our online offer. We therefore recommend the following additional opt-out options, which are offered in summary form for the respective areas: a) Europe: b) Canada: c) USA: d) Cross-regional:

(c) Instagram Plugins

This website may use social plugins as offered by der Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA (“Instagram”).

When you visit websites that offer such plugins, data may automatically be transferred to Instagram’s server. We have no influence on the nature and the scope on the data collected and transferred to Instagram. In case you are logged in on our Instagram account, Instagram may connect your visit with your Instagram account.

For more information on Instagram's privacy policy, please go to

(d) YouTube Plugins

This website may use social plugins as offered by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“YouTube“).

When you visit websites that offer such plugins, data may automatically be transferred to Facebook’s server. We have no influence on the nature and the scope on the data collected and transferred to YouTube. In case you are logged in on our YouTube account, YouTube may connect your visit with your YouTube account.

For more information on YouTube's privacy policy, please go to

3. Newsletter

We use the so-called double opt-in procedure for sending our newsletter.

For the mailing of our newsletters, we use the list provider MailChimp. MailChimp is a service of The Rocket Science Group, LLC, 512 Means Street, Ste 404 Atlanta, GA 30318, USA.

MailChimp offers services to analyze how our newsletters are opened and used. These analyses are never used by us for any individual analysis.

For further information on MailChimp und Mail-Chimp’s data policy, please visit

If you do not wish to receive any newsletters from us in the future, you can object to this at any time with effect for the future without incurring any costs other than the transmission fees according to the basic rates by using the unsubscribe link at the end of each newsletter mailing. A notification in written or text form is sufficient for this too.

3. Coupons & Discount Codes

We use the data communicated when using vouchers or discount codes to check and process the order as well as to send and redeem the voucher or discount code. This also includes the logging and processing of the data related to the use of the voucher or discount code, in particular to prevent fraud. We also store the following data for these purposes:

  • Date of issue
  • Value
  • Coupon / Code Personalization data (if provided by you)
  • Name of the person entitled to the voucher / Code (for personal vouchers)
  • Time of voucher redemption Name of redeemer and the customer account ID of the account used for redemption.

4. Transfer of Data

Part of the data processing can be carried out by our service providers. In addition to the service providers mentioned in this privacy policy, this may include data centers that store our website and databases, IT service providers that maintain our systems, fulfillment partners, printing plants and consulting firms. If we provide data to our service providers, they may use the data exclusively for the fulfilment of their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions, have appropriate technical and organizational measures in place to protect the rights of the persons concerned and are regularly monitored by us. The website is hosted on servers in Denmark. The data is passed on for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 Paragraph 1 lit. f GDPR. For credit card payments on the website, we forward your credit card information to the payment service provider Datatrans AG, Kreuzbühlstrasse 26, 8008 Zurich, or / Mollie Payment, Luise-Ullrich-Strasse 14, 80636 München to your credit card issuer and the credit card acquirer. If you decide to pay by credit card, you will be asked to enter all the necessary information. The legal basis for the transfer of the data is the fulfillment of a contract according to Art. 6 Paragraph 1 lit. b GDPR. With regard to the processing of your credit card information by these third parties, we ask you to read the terms and conditions and the data protection declaration of your credit card issuer.

We are entitled to transfer your personal data to third companies (commissioned service providers) abroad for the purpose of the data processing described in this data protection declaration. They are committed to data protection to the same extent as we are. If the level of data protection in a country does not correspond to the Swiss or European level, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or the EU at all times.

5. Time of Storage

In principle, we only store personal data as long as it is necessary to fulfil contractual or legal obligations for which we have collected the data. Afterwards we delete the data immediately unless we need the data until the end of the limitation period to prove legal claims or due to retention obligations.

For evidence purposes, we must store contract data for three years from the end of the year in which the business relationship with you ends. This is the earliest a legal claim can become barred.

Even after that, we still have to store some of your data due to accounting requirements. We are obliged to do so on the basis of retention obligations that may arise from the German national laws, namely Code of Commercial Law, General Tax Code, Banking Law, Prevention of Money Laundering Act, and Securities Trade Act. The periods specified there for the storage of documents are two to ten years.

6. Your Data Protection Rights

You have the right to request information about the processing of your personal data by us at any time. We will explain the processing to you and provide you with an overview of the data stored about you as part of the provision of information. If data about you is incorrect or not up-to-date anymore, you can demand a correction of your data. You may also request that your data will be deleted. If, in exceptional cases, deletion is not possible due to other legal requirements the data will be blocked so that it is only available for this legal purpose. You may also have the processing of your data restricted if you believe that the data we have stored is incorrect. You also have the right to data portability. We will send you a digital copy of your personal data on request.

To exercise your rights as described here, you may contact the contact addresses mentioned above at any time. You can also do so if you want to receive copies of guarantees to prove an adequate level of data protection.

Under the respective legal requirements, you have the following legal data protection rights: right to information (Article 15 GDPR), right to deletion (Article 17 GDPR), right to correction (Article 16 GDPR), right to restriction of processing (Article 18 GDPR), Right to data portability (Article 20 GDPR), right of appeal to a data protection supervisory authority (Article 77 GDPR), right to revoke consent (Article 7 Paragraph 3 GDPR) and the right to object to certain data processing measures (Article 21 GDPR). If you would like to assert your data protection rights, you can contact our data protection team at any time. For more information, see the Contact Persons section.

7. Objection and Withdrawal of Consent

You have the right to withdraw your given consent at any time. As a result, we will no longer process data based on this consent. The withdrawal of consent shall not affect the lawfulness of processing based on given consent before its withdrawal.

If we process your data on the basis of legitimate interests, you have the right to object to the processing of your data and to give us reasons which arise from your particular situation and which in your opinion indicate that your interests worthy of protection predominate.

If you object to data processing for direct advertising purposes, you have a general right of objection, which we will implement without you giving reasons.

If you would like to make use of your right of withdrawal or objection, an informal message to one of the contact addresses mentioned above is sufficient.

8. Data Security

We maintain current technical measures to guarantee data security, in particular to protect your personal data from unauthorized access by third parties and from risks during transmission. These measures are implemented to the current state of the art in each case. To secure personal information you provide on our website, we use Transport Layer Security (TLS) to encrypt the information you enter.

9. Changes to our Privacy Policy

We may update this privacy policy from time to time, for example when we update our website or when legal or regulatory requirements are changing.

10. Copyright and Brand Law

The content and works on these pages are subject to Swiss copyright law 
and in some cases also encloses trademark protection. The reproduction, 
processing, distribution and any kind of exploitation outside the limits 
of copyright and trademark law requires the written consent of AISAmusic gmbh.

11. Links

These pages contain links to external websites of third parties on whose 
contents AISAmusic gmbh has no influence. Therefore AISAmusic gmbh can not take any liability for these external content. The respective provider 
or operator of these pages is always responsible for the content of the 
linked pages. The linked pages were checked for possible legal 
violations at the time of linking. No illegal content was recognized at 
the time of linking. However, a permanent content control of the linked 
pages is not reasonable without concrete evidence of an infringement. 
Upon notification of violations, AISAmusic gmbh will remove such links 

12. Note on data transfers to the USA

For the sake of completeness, we would like to point out to users residing or domiciled in Switzerland that there are surveillance measures in place by US authorities in the USA, which generally require the storage of all personal data of all persons whose data has been transmitted from Switzerland to the USA. enables. This is done without differentiation, restriction or exception based on the pursued goal and without an objective criterion that makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes, which are both with the Be able to justify access to this data and any intervention associated with its use. We would also like to point out that in the USA there are no legal remedies for the data subjects from Switzerland that would allow them to gain access to the data concerning them and to obtain their correction or deletion, or there is no effective judicial protection against general US authorities have access rights. We explicitly point out this legal and factual situation to those affected in order to make an appropriately informed decision to consent to the use of their data.

We would like to point out to users residing in a member state of the EU that the USA does not have an adequate level of data protection from the point of view of the European Union - due to the issues mentioned in this section, among other things. As we have explained in this data protection declaration that recipients of data (such as Google) are based in the USA, we will either through contractual provisions with these companies or by ensuring that these companies are certified under the EU or Swiss-US -Privacy Shield, that your data is protected to an adequate level with our partners.